My back bone came undone and put a small hole in the floor

AE1003-R(2002-2006), AE1003-O(2007), AE1023-O(2008), AE1033-O(2009)

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DarkCatt
Posts: 3
Joined: Thu Apr 28, 2011 9:46 am

My back bone came undone and put a small hole in the floor

Post by DarkCatt » Sun May 22, 2011 7:53 pm

I love my boat and it has performed admirably, however after its 3rd use in 3 weeks the back bone came undone and ripped a small hole in the floor.

IS this eligible for a warranty fix? After all this was cause by a back bone unseating after it was properly installed

rsimpson
Site Admin
Posts: 203
Joined: Tue May 20, 2008 10:15 am
Location: Bay Area

Post by rsimpson » Mon May 23, 2011 1:24 pm

Please email pictures of the rip to:

info@advancedelements.com

I will see if we can cover this under warranty. If it isn't covered, you can easily repair the floor with your repair kit. Thank you.

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