The Evolution of Inflatable Kayaks

Our Guarantee

It is very important to us that you are 100% satisfied with your Advanced Elements product. If you are not satisfied for any reason at all please call us immediately Toll Free at 866-262-9076. Please use the Warranty Registration Form at the bottom of this page to register your Advanced Elements Product.

Advanced Elements, Inc. warrants its products to be free from defects in material or workmanship for a period of one year from the date of purchase, or 90 days for Friday Harbor brand products. Products that prove to be defective under conditions of normal and proper use during the warranty period because of defective workmanship or faulty material will be replaced or repaired without charge. For warranty service, contact Advanced Elements, Inc.

Advanced Elements, Inc shall inspect all warranty claims and in the event of a defect, repair or replace the defective part or entire item, at its option. The purchaser must, before return of a defective product, obtain from Advanced Elements, Inc, a return authorization number and return center address. Please write or call as listed below. Once an authorization number is obtained, the purchaser must ship the product, POSTAGE PREPAID, to Advanced Elements, Inc for repair. Do not ship to P.O. Box address as it may be sent back.

This warranty does NOT cover:

Products used for rental, for hire or in professionally guided tours and other uses not considered normal recreational purposes; and punctures, cuts and abrasions sustained in normal use; and items involved in accidents; and items damaged in white water mishaps, and other unreasonable uses or improper storage.

Advanced Elements, Inc shall within (30) days from receipt of an authorized return from purchaser, perform its responsibilities in conformance with this warranty.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE FACE HEREOF. ADVANCED ELEMENTS SHALL NOT BE HELD LIABLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES.

THIS WARRANTY IS INCLUSIVE IN LIEU OF ALL OTHER WARRANTIES.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

 

Warranty Registration

 
  • Overall, how would you rate your satisfaction in the following areas? (5 point scale, 5 being highest rate)

 

Verification

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